FAQS
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We recommend arriving with clean skin, free from heavy creams, oils, or self-tanning products. If you’re unsure about anything specific, our team will provide preparation guidelines when you book your treatment.
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It’s best to arrive without makeup so we can start right away. If you’re wearing makeup, don’t worry — we’ll gently remove it before your session.
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Yes, absolutely! If you’re not sure which treatment is right for you, book a 30-minute consultation with one of our specialists. We’ll assess your skin, listen to your goals, and create a personalized treatment plan.
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Most treatments take between 30 to 90 minutes, depending on the type of facial or procedure. We’ll let you know the exact duration when you book.
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Many of our treatments have little to no downtime. However, more advanced procedures may require short recovery periods. Your specialist will explain everything in detail beforehand.
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Before your appointment, we recommend avoiding excessive sun exposure, alcohol, and strong exfoliating products. After your treatment, you may need to avoid makeup, direct sun, and intense workouts for 24–48 hours, depending on the procedure.
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Yes. Our treatments are tailored to each individual, and we always take skin type and sensitivity into account. During your consultation, we’ll select the safest and most effective options for you.
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In many cases, yes! Some treatments work beautifully together to maximize results. Your specialist will advise on the best combinations for your skin.
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Results vary depending on the treatment and your personal goals. While some facials deliver instant glow and hydration, other advanced treatments may require a series of sessions for optimal results.
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Yes, we offer both single treatments and package options for long-term care. Ask about our special memberships for ongoing skin maintenance and exclusive savings.
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We accept all major credit/debit cards, as well as mobile and online payments. Please ask in advance if you have specific payment preferences.
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We kindly ask for at least 24 hours’ notice if you need to cancel or reschedule. Late cancellations or missed appointments may incur a fee.
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Just yourself! If you’re booked for a consultation, it can be helpful to bring a list of any skincare products you’re currently using.
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Of course! We offer gift vouchers and packages that make the perfect present for friends, family, or loved ones.
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Yes, all our treatments are suitable for men too. We also have services specifically designed for men’s skin concerns.
